Last Updated: January 18, 2026
IMPORTANT NOTICE: If you do not agree to any of the terms of this StayLocal Rental Agreement (“Terms”), please do not proceed with payment or booking. By completing payment through StayLocal, you confirm that you have carefully read, understood, and agreed to be bound by these Terms. If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity, and in that case, “you” and “your” shall refer to that company or legal entity.
1. Purpose
The purpose of these Terms is to define the roles, rights, obligations, and responsibilities of SPACEAND (hereinafter referred to as the “Company”) and its Members with respect to the use of the StayLocal online platform and services (hereinafter referred to as the “Service”), as well as to set forth other necessary provisions related thereto.
The Service operates as a short-term rental intermediary platform for temporary residential use. The Company may also operate certain listings directly; in such cases, it will act as the host only for those specific listings.
2. Definition
For the purposes of these Terms, the following definitions shall apply:
1) Site: Refers to the StayLocal website, which is part of the Service and through which Members may access and use the Service.
2) Member: Refers to any individual who registers for the Service and uses it in accordance with these Terms. Members are categorized based on the purpose of use as follows:
• Guest: A Member who uses the Service to book and use rental spaces in accordance with these Terms.
• Host: A Member or, where expressly indicated, the Company, who uses the Service to list, manage, and provide rental spaces through the Service in accordance with these Terms.
3) Account: Refers to the Member’s user account, including the login credentials (email/ID and password) used to access the Service.
4) Listing/Property: Refers to rental spaces registered by a Host on the Service, available for booking by Guests.
5) Content/Posting: “Content” or “Posting” refers to any text, images, videos, reviews, or other materials submitted or posted by Members through the Service.
6) Host Page: A page or dashboard provided for hosts to manage rental space registration, booking requests, and related activities.
7) Intermediary Services: Refers to services provided by the Company to facilitate connections, bookings, payments, and communications between Hosts and Guests, without the Company being a party to the rental agreement, except for Company-operated listings.
3. Acceptance and Amendment of the Terms
By registering for an account, confirming a reservation, or clicking any button indicating acceptance, Members acknowledge that they have read, understood, and agreed to be bound by these Terms. The Company may amend these Terms from time to time by providing notice through the Service. Unless otherwise specified, amended Terms shall become effective upon posting, and continued use of the Service after such posting shall constitute acceptance of the amended Terms.
4. Membership Registration and Eligibility
To register as a Member, an individual must:
• be at least 20 years of age;
• be capable of entering into legally binding agreements;
• provide accurate and verifiable personal information as required by the Company.
The Company may refuse registration or suspend or terminate a Member’s account without prior notice if the Member:
• provides false, inaccurate, or misleading information;
• uses the Service for unlawful or unauthorized purposes;
• engages in automated access, scraping, or other activities that interfere with the Service;
• has previously violated these Terms or other applicable agreements with the Company.
5. Obligations and Responsibilities of Members
1) General Obligations of All Members
Members may access and use the Service only through a registered account created in accordance with these Terms. Members may use the Service either as a Guest, a Host, or both, depending on their activities.
Each Member is responsible for
• maintaining the confidentiality and security of their account credentials;
• all activities conducted through their account;
• providing accurate, current, and complete information when registering and using the Service;
• promptly updating such information as necessary;
• complying with any verification requests made by the Company to ensure compliance;
• ensuring that their use of the Service does not infringe on any third party’s rights, including intellectual property, privacy, or contractual rights.
Members shall not:
• use the Service for any unlawful, unauthorized, or fraudulent purpose;
• provide false, misleading, or incomplete information;
• use the Service in a manner that violates applicable laws or regulations;
• access, collect, or attempt to collect data from the Service through automated means, including bots, scrapers, crawlers, or similar technologies;
• interfere with or disrupt the operation, security, or integrity of the Service;
• bypass, disable, or otherwise interfere with any security-related features of the Service;
2) Obligations and Responsibilities of Guests
Guests are solely responsible for complying with all terms, conditions, and restrictions applicable to the listings they book, including those set forth in these Terms, the applicable listing description, Host rules, and any rental agreement formed through the Service. Guests acknowledge that failure to comply with such terms and restrictions may result in liability for damages, termination of the contract, or other remedies available under applicable law.
Without limiting the foregoing, Guests shall not:
• use a rental space for any unlawful or unauthorized purpose;
• allow any third party to use or occupy a rental space, including through subleasing, assignment, or sharing, except as expressly permitted by the Host or listing terms;
• exceed the permitted occupancy or allow unregistered visitors to stay overnight;
• use a rental space for residential registration, business registration, or any purpose inconsistent with temporary use;
• cause damage to the rental space or common areas, or engage in conduct that may disturb neighbors or third parties;
• remain in possession of a rental space beyond the agreed rental period; or
• violate applicable laws, regulations, or community rules in connection with the use of a rental space.
3) Obligations and Responsibilities of Hosts
Except where the Company is expressly identified as the Host, Hosts are solely responsible for their Listings and any matters arising from the rental or use of such Listings. Hosts shall ensure that their Listings and the rental and use of such Listings comply with all applicable laws, regulations, licensing requirements, and third-party agreements.
Without limiting the foregoing, Hosts are responsible for:
• the accuracy and legality of their Listings;
• establishing, communicating, and enforcing the terms, rules, and restrictions applicable to their Listings;
• addressing any issues, disputes, or claims arising from or in connection with their Listings.
6. Contract Procedures and Payment
1) Contract Procedures
Members may enter into a contract for the use of a listed space through the Service in accordance with these Terms and the Company’s policies, following the procedures set forth below:
• Registration as a Member and creation of an account
• Selection of a space and rental period
• Submission of a reservation request or completion of an instant booking, as applicable
• Approval by the Host, where required
• Selection of a payment method and completion of payment
The reservation flow, approval requirements, and payment methods may vary depending on the type of listing or the Host’s settings.
2) Formation of Contract
A contract for the use of a space is formed between the Guest and the Host when the Guest completes payment through the Service. If the Company is listed as the Host for a space, it assumes the role of Host for that contract. In all other cases, the Company is not a party to the contract; all contractual rights and obligations belong solely to the Guest and the Host.
3) Payment
Payments shall be processed through the Company or a third-party payment service provider designated by the Company. Payments must be made using a valid credit or debit card accepted by the Company, and cash payments, bank transfers, or other offline payment methods are not supported. By completing payment, the Member is deemed to have reviewed, understood, and agreed to these Terms, the Service conditions, the listing description, the Host’s rules, and the applicable cancellation and refund policy for the relevant space. The Company may charge service fees or information service fees in accordance with its policies in consideration for providing the Service.
4) Provision of Contract Information
The Company shall provide the Guest and the Host with key contract-related information, including reservation details, payment information, rental period, and listing details, through electronic means within the Service, which shall substitute for a written contract between the parties. The Company does not issue separate physical lease or rental agreements.
5) Status of the Company
The Company’s involvement in payment processing, holding, and returning of security deposits under this Section constitutes a limited administrative role intended to facilitate contract performance and shall not be deemed to make the Company a party to, or jointly liable for, any contract formed between a Guest and a Host. For the avoidance of doubt, the Company does not guarantee the performance of either party and does not act as an escrow agent or trustee for the security deposit.
7. Cancellation and Refunds
1) Governing Law and General Principle
The Company’s policies regarding cancellation and refunds shall comply with the Act on Consumer Protection in Electronic Commerce and other applicable laws and regulations of the Republic of Korea.
2) Priority and Applicability of Cancellation and Refund Policies
In principle, cancellation and refund matters shall be governed by the cancellation and refund policy applicable to the relevant listing, as disclosed prior to the formation of the contract. Such cancellation and refund policies shall be established by the Host only within the scope and standards determined by the Company, and must be clearly disclosed to the Guest before payment is completed. If the Guest and the Host separately agree on specific cancellation or refund terms through the Service, such agreement may prevail to the extent permitted by applicable law and the Company’s policies.
3) Cancellation by the Guest
The Guest may cancel a reservation prior to the commencement of the rental period in accordance with the cancellation and refund policy applicable to the relevant listing. Once the rental period has commenced, including upon check-in or actual use of the space, the Guest may not unilaterally cancel the contract. In such cases, any cancellation, early termination, or modification shall be subject to a separate agreement between the Guest and the Host, and the Company shall have no obligation to intervene in or adjust such agreement.
4) Refund Processing and Method
Where a refund is applicable, the Company shall process the refund after deducting any applicable cancellation fees, penalties, service fees, or other charges in accordance with the applicable cancellation and refund policy. Refund processing shall, in principle, be initiated within ten 10 days from the date the cancellation is confirmed. The actual timing of the refund being reflected to the Guest may vary depending on the payment method used, card issuer policies, cross-border payment processing, public holidays, or other external factors beyond the Company’s control. All refunds shall be processed only through the original payment method used at the time of payment.
The Company does not support refunds via bank transfer, cash, or alternative payment methods.
5) Cancellation by the Host
If a Host requests cancellation of a confirmed reservation due to unavoidable circumstances, the Host shall submit such request in accordance with the procedures established by the Company. In such cases, the Host may be required to compensate the Guest in accordance with the applicable cancellation and refund policy, which may be equivalent to or no less stringent than the standards applied to cancellations by Guests, unless otherwise agreed between the Guest and the Host.
6) Limitations Related to Payment Methods
Due to the nature of card payments and international transactions, the Company does not guarantee the exact timing at which a refund will be reflected to the Guest’s payment method. The Company shall not be responsible for delays or failures in refund processing caused by card expiration, card cancellation, insufficient credit limits, card issuer policies, payment service provider policies, or other circumstances attributable to the Guest or third-party financial institutions.
7) Minors
A minor or the legal representative of a minor may cancel a contract in accordance with applicable laws. However, where a minor has induced the Company to believe that valid consent from a legal representative existed through misrepresentation or fraudulent means, such cancellation may be restricted to the extent permitted by applicable law.
8) Matters Not Otherwise Provided
Any matters relating to cancellation and refunds not expressly provided for in these Terms or in the Service’s policies shall be governed by applicable laws and regulations of the Republic of Korea.
8. Taxes, Fees, and Settlement
1) Service Fees
The Company may charge service fees to Guests and/or Hosts as consideration for providing the Service. The party subject to the service fees, the applicable rates, calculation method, and timing of payment shall be disclosed in advance through the Service interface, individual listings, or separate policies. The Company may modify its service fee policies in accordance with its operational policies, and any such changes shall be announced in advance.
The total amount paid by a Guest may include the following items:
• Rent
• Service fees
• Cleaning fees
• Taxes and other legally required charges.
Each component of the payment amount shall be clearly itemized and displayed prior to payment.
2) Responsibility for Taxes
Hosts shall be responsible for any and all taxes, public charges, reporting obligations, and payment duties arising out of or in connection with the rental or use of the spaces they provide. Except where otherwise required by applicable laws or regulations, the Company, as a platform provider and payment intermediary, shall not be obligated to report, withhold, or remit taxes on behalf of Hosts.
3) Settlement to Hosts
The Company shall settle to the Host the remaining amount after deducting applicable service fees from the payment received from the Guest. The timing and method of settlement may vary depending on the Company’s policies, the payment method used, and the contractual conditions, and shall be notified through the Service or the Host page. In the event of a refund or contract cancellation, the settlement amount may be adjusted to reflect such refund.
4) Settlement in the Event of Refunds
Where a contract is canceled or a refund is issued, the Company shall process the refund to the Guest in accordance with the applicable refund policy. If settlement has already been made to the Host, the Company may deduct, offset, or separately recover the refunded amount. The Host shall cooperate with any necessary settlement adjustments arising from refunds.
5) Limitation of Responsibility in Relation to Settlement
The Company performs only an administrative and intermediary role in connection with payment processing and settlement and shall not assume tax, accounting, or legal responsibility arising from contracts between Members. Each Member shall independently verify and fulfill their own tax-related obligations in accordance with this Article.
9. Content and Intellectual Property
1) Ownership of Content
All postings, images, videos, reviews, descriptions, and other content posted or registered by a Member through the Service shall remain the intellectual property of the Member who created such content.
2) License Granted to the Company
Members grant the Company a non-exclusive, royalty-free license to use, reproduce, modify, edit, distribute, transmit, and display such content, within and outside the Service, to the extent reasonably necessary for the operation, improvement, exposure, promotion, and marketing of the Service. Such license may continue, within a reasonable scope necessary for the operation of the Service, even after the Member deletes the content or withdraws from the Service.
3) Management and Removal of Content
The Company may, without prior notice, restrict access to or remove any content that violates applicable laws, infringes upon the rights of third parties including intellectual property or portrait rights, contains false, misleading, or exaggerated information, or otherwise materially conflicts with the purpose of the Service or the Company’s operational policies.
4) Responsibility for Content
Members shall bear full responsibility for any legal disputes, damages, or claims arising out of or in connection with content they post, and the Company does not guarantee the accuracy, legality, or reliability of any content posted by Members.
5) Notice and Takedown
Where a third party claims that their rights have been infringed, the Company may take necessary measures, including removal or restriction of access to the relevant content, in accordance with applicable laws and internal policies.
10. Privacy and Data Protection
The Company processes Members’ personal information in accordance with applicable laws and regulations of the Republic of Korea, including the Personal Information Protection Act. Matters relating to the collection, use, storage, disclosure, transfer, and protection of personal information are governed by Privacy Policy separately posted within the Service. Privacy Policy forms an integral part of these Terms.
Privacy Policy may be amended from time to time in accordance with applicable laws and the Company’s policies, and any amended Privacy Policy shall become effective upon being posted or made available through the Service. Continued use of the Service after the effective date of such amendment shall be deemed acceptance of the amended Privacy Policy.
Personal information disclosed or shared between Members in the course of using the Service shall be used solely for purposes related to contract performance and Service use. Any disputes, damages, or legal liabilities arising from a Member’s unauthorized use, disclosure, or misuse of another Member’s personal information shall be borne solely by the Member responsible for such conduct, and the Company shall not be liable therefor.
Except as required by applicable law, the Company shall not be responsible for any damages arising from interactions, transactions, or communications between Members involving personal information. Members are solely responsible for ensuring compliance with applicable data protection laws in connection with their own use of personal information obtained through the Service.
11. Disclaimers
1) Service Provided “As Is”
The Company provides the Service on an “as is” basis and does not guarantee that the Service will be uninterrupted, timely, secure, or free from errors, delays, or technical defects. Except as required by applicable laws, the Company makes no express or implied warranties regarding the fitness of the Service for a particular purpose, its accuracy, completeness, or continuous availability.
2) Disclaimer Regarding Listings and Spaces
The Company does not make any representations or warranties regarding any space, listing information, photographs, descriptions, usage conditions, location, safety, hygiene, or legality provided by a Host. The Company shall not be responsible for the actual condition, quality, or results of use of any space provided by a third-party Host.
3) Disclaimer Regarding Member Contracts and Disputes
Except when the Company is explicitly identified as the Host, it is not a party to any contract formed between a Guest and a Host. The Company does not participate in the performance, termination, or resolution of disputes related to such contracts. Any disputes, damages, claims, or legal actions between Members must be resolved solely between the relevant Members. The Company is not liable for such matters.
4) Third-Party Information and External Services
The Company does not warrant the accuracy, reliability, or legality of any third-party information, links, content, or payment services made available through or in connection with the Service. Members use third-party services at their own discretion and risk.
5) Foreign Users and Assumption of Risk
Foreign Members acknowledge and agree that differences in language, laws, customs, and administrative procedures may give rise to certain risks and use the Service with full awareness and acceptance of such risks. The Company shall not be responsible for matters relating to a Foreign Member’s immigration status, visa, residency registration, or compliance with local laws and regulations.
6) Statutory Limitations
Nothing in this Section shall be construed to exclude or limit liability for the Company’s willful misconduct or gross negligence where such exclusion or limitation is not permitted under applicable laws.
12. Limitation of Liability
1) Exclusion of Certain Damages
To the fullest extent permitted by applicable laws, the Company shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including without limitation loss of profits, loss of business opportunities, loss of data, loss of goodwill, emotional distress, or other intangible losses, arising out of or in connection with the use of or inability to use the Service, any listing, or any contract formed between Members, even if the Company has been advised of the possibility of such damages.
2) Limitation of Liability Amount
Except in cases of the Company’s willful misconduct or gross negligence, the Company’s total aggregate liability arising out of or in connection with these Terms or the Service shall not exceed the lesser of the total service fees actually paid to the Company by the relevant Member during the twelve months immediately preceding the event giving rise to the claim or the maximum amount permitted under applicable laws.
3) Third-Party Hosts, Guests, and External Parties
The Company shall not be liable for any acts, omissions, representations, warranties, or conduct of any Host, Guest, or any other party that is not a direct party to the contract with the Company (“External Parties”), including but not limited to damages, injuries, losses, or disputes arising from the use of a listed space or interactions between Members. Members acknowledge that they use the Service at their own risk with respect to the behavior and actions of Hosts, Guests, and External Parties.
4) Allocation of Risk
Members acknowledge and agree that the limitations of liability set forth in this Section reflect a reasonable allocation of risk between the Company and Members, and that the Service would not be provided without such limitations.
5) Mandatory Legal Exceptions
Nothing in these Terms shall limit or exclude liability to the extent such limitation or exclusion is prohibited by applicable laws, including liability arising from willful misconduct or gross negligence.